At a glance

  • 12kW NIBE Heat Pump
  • New build house
  • 3 x 90 metre boreholes
  • 7 year warranty
  • BUS grant
  • Ongoing service and maintenance


To design, supply and install a Ground Source Heat Pump system for a new build property in East Sussex with the client wanting to have a more environmentally friendly and sustainable heating system.

About the project

Nicholls worked closely with the client to meet their heating and domestic hot water requirements, installing the system elements at different stages throughout the build in collaboration with the builder.
As Nicholls are MCS Accredited, the client was able to benefit from the BUS grant which significantly reduces their installation cost. In addition to this as Nicholls are a NIBE Approved Installer, the client also benefits from a 7 year warranty.
Nicholls will continue to support the system through their dedicated Service and Maintenance Team.


“Nicholls did a magnificent job; they kept me in the loop at all times and were very efficient. Our Project Manager explained everything throughout the whole process and was very helpful and in fact still is. If I have any issues, I just call him and he helps with my questions.
I would highly recommend Nicholls to anyone in the future.”